Why are there no booking times?
Check the service, coach, saved hours, and booking rules when your public page has no slots.
Business owners, administrators, and booking staff · 3 min read
Steps
- Open Calendar, then Online booking, and confirm online booking is turned on.
- Check that the session type is public and a coach is available to provide it.
- Check Settings, then Team, to make sure the coach can be booked, then check that their Weekly hours are saved.
- Look at Minimum notice (hours). A session too close to now will not be offered. Also check Book up to (days ahead).
- Look for an existing appointment or a break between sessions that overlaps the time you expected.
- Check that the whole session fits inside the coach’s available hours. Then try a different day on the public page.
Check it worked
A time that meets the service length, coach availability, and booking rules appears on the public page.
Common questions
Nothing appears after these checks
Use Feedback in the app header and include the service, expected date, business time zone, and what you checked. Do not include client names or health information.
Check booking settings (sign-in required)