Solo
For 1 therapist
CA$17 / month
CA$204 / year
Start free monthClient management
software for therapists.
Enquiries, online booking, intake and consent forms, session notes, reminders and invoices for therapy and counselling practices in Canada and the USA.
First month free. No payment card needed.
Every enquiry on one board.
Website forms, Psychology Today emails and phone calls land in the same place, with where each person came from.
- Stages from first enquiry to booked client
- A separate board for assessments or other services
- Three gentle follow-up emails to people who did not book, only with their consent
Intake and consent done before you meet.
Forms go out when a client books. Their answers are on the client's record when you open it.
- Starter therapy intake and informed consent forms you can edit
- Your logo and colours on every form
- Parents and children linked under one family
Booking, reminders and notes.
Clients book from your page, get a reminder with a link to move or cancel, and open everything from one private link with no password.
- Free consultation and session types with your own hours
- Times shown in each client's time zone
- Signed session notes, with dated additions for corrections
Invoices, payments and packages.
Send an invoice from the client's record, take payment at booking, or sell a set of sessions that clients sign for and pay in full or monthly.
- Your agreement, signed by typing their name
- You choose how many hours ahead a client must cancel
- Sessions counted as they book
Calls and texts with the rest.
A business number with a phone menu and voicemail. Texts sit next to emails in the same inbox.
- Press 1, 2 or 3, office hours and a closed greeting
- Voicemail beside your callback list
- Keep your number or get a new one
Number rental and phone usage are additional.
Health privacy mode.
Switch it on in Settings before you add client health information. Available now for practices in Canada. Not available yet in the United States.
Turn on two-factor sign-in
Set it up for your own login first.
Accept the agreement
Canadian practices accept a service provider agreement under PHIPA and similar provincial laws.
Your whole team is covered
Two-factor sign-in becomes required for everyone in your business.
Where your data is kept
Rella's server and database are with Amazon Web Services in Montréal, Canada. Outgoing email uses Amazon SES in the AWS Canada (Central) region.
Calls, text messages and card payments use other services, which may process information elsewhere. Email recipients may also use services outside Canada.
Guides for therapists.
- What to look for in client management software
The features that save you time, and what to ask before you sign up.
- Set up your intake before the first session
Consultation, booking, intake and consent forms, reminders.
- Privacy questions to ask a software company
PHIPA and HIPAA, data location, agreements and sign-in.
- Turn Psychology Today enquiries into clients
Reply faster, add your booking link and follow up.
- Cut no-shows and late cancellations
Policy, reminders, rescheduling, deposits and packages.
Pricing.
One month free. No card needed and no automatic charge.
Team
For up to 5 people
CA$48 / month
CA$576 / year
Start free monthLarger team
For up to 10 people
CA$88 / month
CA$1,056 / year
Start free monthPrices in Canadian dollars, monthly or yearly at the same rate. Phone numbers and usage are extra. Want it set up for you? We do it within 24 hours at CA$30 an hour.
Questions from therapists.
The Help center has step-by-step guides, or send us a message.
What does Rella do for a therapy practice?
Rella handles enquiries, online booking, reminders, intake and consent forms, session notes, client pages, invoices, calls and texts. Keep clinical records such as assessments and treatment notes in your clinical record system if your practice uses one.
Can I use Rella under PHIPA?
Switch on health privacy mode in Settings. Canadian practices accept a service provider agreement under PHIPA and the similar provincial laws, and two-factor sign-in becomes required for everyone in your business.
Where is my data stored?
Rella's server and database are with Amazon Web Services in Montréal, Canada. Outgoing email uses Amazon Simple Email Service (Amazon SES) in the AWS Canada (Central) region. Calls, text messages and card payments use other services, which may process information elsewhere. Email recipients may also use services outside Canada.
Do my clients need an account or password?
No. Each client gets one private link to their sessions, forms and invoices. If they lose it, you send a new one in one click.
Can I get my Psychology Today enquiries into Rella?
Yes. Forward Psychology Today's enquiry emails to your private Rella address with a Gmail filter. Each one becomes an enquiry with Psychology Today as its source.
Can I bring my clients over from my current system?
Yes. Export from your current system, match the fields and review before you import. Different record types may need separate imports, and not every system exports the same information.
Can practices in the United States use Rella?
Yes. Enquiries, booking, forms, invoices, calls and texts work for practices in the United States. Health privacy mode with a HIPAA Business Associate Agreement is not available for US practices yet, so keep clinical records in your existing clinical system for now.
How much does it cost?
Solo is CA$17 a month, Team (up to 5 people) is CA$48 a month and Larger team (up to 10 people) is CA$88 a month. Your first month is free, with no card needed.